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TERMS & CONDITIONS

Last Updated: 10/02/2025

Welcome to Naturally Enhanced. By accessing or using our website (www.naturallyenhanced.co.uk) and our services, you agree to be bound by these Terms and Conditions. Please read them carefully before booking any appointments or making a purchase. If you do not agree with these Terms and Conditions, please do not use our website or services.

1. Definitions and Interpretation

  1. "We," "Us," and "Our" refer to Naturally Enhanced, operated by Alison Hughes.

  2. "You" and "Your" refer to any individual or entity accessing or using our website or services.

  3. "Services" include all treatments, appointments, and products (including gift cards and promotions) offered through our website.

2. Use of the Website

  1. By accessing our website, you agree to use it for lawful purposes only and in a manner that does not infringe the rights of or restrict the use of this website by any third party. We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without notice.

3. Appointment Bookings and Service Use

  1. Booking: All appointment bookings made through our website or third-party platforms (e.g., Fresha) are subject to confirmation. You are responsible for providing accurate and complete information when booking your appointment.

  2. Service Provision: Our treatments—including permanent makeup, advanced aesthetics, and medical-grade skin treatments—are provided by Alison Hughes on a one-on-one basis. The services are tailored to enhance your natural beauty. We reserve the right to refuse or reschedule appointments at our discretion.

  3. Client Obligations: You agree to follow any pre-treatment instructions provided and to notify us of any changes in your health or circumstances that may affect the service.

4. Payment Terms

  1. Pricing: All services and products are priced in GBP. The prices displayed on the website are subject to change without prior notice.

  2. Payment: Payment for services is required at the point of sale or as specified during the booking process. We accept various forms of payment, including card payments. All transactions are processed securely.

  3. Gift Cards and Promotions: Any promotional offers, such as the 15% discount for new clients, and gift cards are subject to their own specific terms, which are detailed on the relevant pages of our website.

5. Cancellations and Refunds

  1. Cancellation Policy: If you need to cancel or reschedule an appointment, please refer to our cancellation policy provided at the time of booking. Late cancellations or no-shows may incur a fee.

  2. Refunds: Refunds for services are at our sole discretion. If a refund is issued, it will be processed using the same payment method used during purchase. Please note that services performed in-clinic are non-refundable once completed.

6. Intellectual Property

  1. All content on our website, including text, images, logos, and designs, is the property of Naturally Enhanced or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

7. Disclaimers and Limitation of Liability

  1. Service Disclaimer: Our services are provided “as is” and while we strive to deliver high-quality results, we do not guarantee specific outcomes. Individual results may vary.

  2. Limitation of Liability: To the fullest extent permitted by law, Naturally Enhanced and its operator, Alison Hughes, shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

8. Governing Law and Jurisdiction

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Liverpool.

9. Modifications to These Terms

  1. We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Your continued use of our website or services after such modifications constitutes your acceptance of the new terms.

10. Contact Information

  1. If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  2. Email: support@naturallyenhanced.uk

  3. Contact Person: Alison Hughes

  4. Address: 12 Brookwaed Court, Kirkby, Liverpool, L321BN

  5. Phone: 07740003523

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